Accessibility Statement

Ahava 360 Inc. ("A360")

Last Updated: February 2026

1. Our Commitment to Accessibility

Ahava 360 Inc., doing business as "A360" and "Ahava360" (collectively referred to as "A360," "we," "us," or "our"), is committed to ensuring digital accessibility for people of all abilities. We believe that everyone should have equal access to information and functionality on our website ahava360.com and any related websites, applications, services, and platforms operated by A360 (collectively, the "Services").

We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

2. Accessibility Standards

2.1 Web Content Accessibility Guidelines (WCAG)

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and are organized around four principles:

Perceivable

Information and user interface components must be presentable to users in ways they can perceive

This includes providing text alternatives for non-text content, captions for videos, and ensuring content can be presented in different ways

Operable

User interface components and navigation must be operable

This includes making all functionality available from a keyboard, giving users enough time to read and use content, and helping users navigate and find content

Understandable

Information and the operation of the user interface must be understandable

This includes making text readable and understandable, making content appear and operate in predictable ways, and helping users avoid and correct mistakes

Robust

Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

This includes ensuring compatibility with current and future user tools

2.2 Compliance Standards

We work to comply with the following accessibility standards and regulations:

United States:

Americans with Disabilities Act (ADA)

Section 508 of the Rehabilitation Act

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

European Union:

European Accessibility Act (EAA)

Web Accessibility Directive (WAD)

EN 301 549 (European Standard for Digital Accessibility)

International:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (global standard)

3. Accessibility Features

We have implemented the following accessibility features on our Services:

3.1 Navigation and Structure

Consistent navigation: Navigation menus are consistent across all pages

Skip links: Skip navigation links allow users to bypass repetitive content

Logical heading structure: Proper heading hierarchy (H1, H2, H3, etc.) for screen readers

Breadcrumbs: Where applicable, breadcrumb navigation helps users understand their location

Sitemap: A sitemap is available to help users find content

Clear page titles: Each page has a unique, descriptive title

3.2 Text and Readability

Readable fonts: We use clear, legible fonts throughout our Services

Scalable text: Text can be resized up to 200% without loss of content or functionality

Sufficient contrast: Text and background colors meet WCAG contrast requirements (minimum 4.5:1 for normal text, 3:1 for large text)

Plain language: We strive to use clear, simple language where possible

No text as images: Important text is presented as actual text, not images

3.3 Images and Media

Alternative text: Images include descriptive alt text for screen readers

Decorative images: Decorative images are marked appropriately to be ignored by assistive technologies

Video captions: Where available, videos include closed captions

Audio descriptions: Where applicable, audio descriptions are provided for video content

No auto-play: Media does not auto-play with sound

3.4 Forms and Interactive Elements

Form labels: All form fields have associated labels

Error identification: Form errors are clearly identified and described

Error prevention: Where possible, we help users avoid errors and confirm important actions

Keyboard accessible: All interactive elements can be accessed via keyboard

Focus indicators: Visible focus indicators show which element is currently selected

Sufficient touch targets: Buttons and links have adequate size for touch interaction

3.5 Keyboard Accessibility

Full keyboard navigation: All functionality is available using only a keyboard

No keyboard traps: Users can navigate away from any element using the keyboard

Logical tab order: The tab order follows a logical sequence

Keyboard shortcuts: Where used, keyboard shortcuts do not conflict with assistive technologies

3.6 Color and Visual Design

Color not sole indicator: Color is not used as the only means of conveying information

High contrast mode: Our design supports high contrast browser settings

Reduced motion: We respect user preferences for reduced motion where applicable

Print styles: Content is formatted appropriately for printing

3.7 Technical Compatibility

Semantic HTML: We use proper HTML elements for their intended purpose

ARIA landmarks: ARIA (Accessible Rich Internet Applications) landmarks help screen reader users navigate

ARIA labels: Where necessary, ARIA labels provide additional context

Browser compatibility: Our Services work with current browsers and assistive technologies

Mobile accessibility: Our responsive design maintains accessibility on mobile devices

4. Assistive Technology Compatibility

Our Services are designed to be compatible with the following assistive technologies:

4.1 Screen Readers

JAWS (Job Access With Speech)

NVDA (NonVisual Desktop Access)

VoiceOver (macOS and iOS)

TalkBack (Android)

Narrator (Windows)

4.2 Voice Recognition Software

Dragon NaturallySpeaking

Voice Control (macOS and iOS)

Windows Speech Recognition

4.3 Screen Magnification

ZoomText

MAGic

Built-in browser zoom functionality

Operating system magnification tools

4.4 Alternative Input Devices

Keyboard-only navigation

Switch devices

Eye-tracking systems

Head pointers

4.5 Browsers

Our Services are tested with the latest versions of:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

5. Known Limitations

While we strive for comprehensive accessibility, some content may have limitations:

5.1 Current Known Issues

We are aware of the following accessibility issues and are working to resolve them:

Third-party content: Some embedded content from third-party services (such as videos, widgets, or integrations) may not fully meet accessibility standards. We work with our vendors to improve accessibility where possible.

PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents and ensure new documents meet accessibility standards.

Legacy content: Some older content may not meet current accessibility standards. We are reviewing and updating this content on an ongoing basis.

Dynamic content: Some dynamically loaded content may present challenges for screen readers. We are working to improve ARIA implementation.

5.2 Limitations of Third-Party Tools

Certain third-party tools and integrations used on our Services may have their own accessibility limitations. These include:

Chat widgets

Analytics tools

Social media embeds

Video players

Payment processors

We encourage these third parties to improve their accessibility and choose accessible alternatives when possible.

6. Ongoing Efforts

We are committed to continuously improving accessibility through:

6.1 Regular Audits

Conducting regular accessibility audits using automated tools and manual testing

Testing with actual assistive technologies

Reviewing user feedback and complaints

6.2 Training

Training our team members on accessibility best practices

Including accessibility requirements in our development processes

Staying current with accessibility standards and guidelines

6.3 Remediation

Addressing identified accessibility issues promptly

Prioritizing fixes based on impact and severity

Documenting and tracking accessibility improvements

6.4 Design and Development

Incorporating accessibility into our design process from the start

Using accessibility testing tools during development

Following accessibility checklists and guidelines

7. Feedback and Contact Information

We welcome your feedback on the accessibility of our Services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]

Subject Line: "Accessibility Feedback" or "Accessibility Issue"

7.1 What to Include in Your Feedback

To help us address your concern effectively, please include:

A description of the accessibility issue you encountered

The page URL where you experienced the problem

The assistive technology you were using (if applicable)

Your browser and operating system

Your preferred method of contact

Any suggestions you have for improvement

7.2 Response Time

We aim to respond to accessibility feedback within 5 business days. For accessibility-related requests that require remediation, we will provide an estimated timeline for resolution.

7.3 Alternative Formats

If you need information from our Services in an alternative format due to a disability, please contact us. We will work with you to provide the information in a format that meets your needs.

8. Formal Complaints

8.1 Internal Complaint Process

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint by:

Sending an email to [email protected] with "Accessibility Complaint" in the subject line

Describing the accessibility barrier in detail

Indicating any previous correspondence about the issue

Stating your desired resolution

We will acknowledge your complaint within 5 business days and provide a substantive response within 30 days.

8.2 External Remedies

United States: If you believe you have experienced discrimination on the basis of disability, you may file a complaint with:

U.S. Department of Justice, Civil Rights Division Website: https://www.ada.gov

Office for Civil Rights, U.S. Department of Education (for educational services)

Federal Communications Commission (FCC) for communication-related issues

European Union: You may contact your national equality body or the European Commission for accessibility-related complaints under the European Accessibility Act or Web Accessibility Directive.

Other Jurisdictions: Please contact the relevant disability rights or human rights authority in your jurisdiction.

9. Accessibility Resources

The following resources may be helpful for users with disabilities:

9.1 Browser Accessibility Features

Chrome Accessibility: https://support.google.com/chrome/answer/7040464

Firefox Accessibility: https://support.mozilla.org/en-US/kb/accessibility-features-firefox

Safari Accessibility: https://support.apple.com/guide/safari/accessibility-ibrw1075

Edge Accessibility: https://support.microsoft.com/en-us/microsoft-edge/accessibility-features-in-microsoft-edge

9.2 Operating System Accessibility

Windows Accessibility: https://www.microsoft.com/en-us/accessibility/windows

macOS Accessibility: https://www.apple.com/accessibility/mac/

iOS Accessibility: https://www.apple.com/accessibility/iphone/

Android Accessibility: https://www.android.com/accessibility/

9.3 Assistive Technology Resources

JAWS Screen Reader: https://www.freedomscientific.com/products/software/jaws/

NVDA Screen Reader: https://www.nvaccess.org/

VoiceOver Guide: https://www.apple.com/voiceover/info/guide/

TalkBack Guide: https://support.google.com/accessibility/android/answer/6283677

9.4 General Accessibility Information

Web Accessibility Initiative (WAI): https://www.w3.org/WAI/

WCAG 2.1 Guidelines: https://www.w3.org/TR/WCAG21/

ADA.gov: https://www.ada.gov/

10. Updates to This Statement

We may update this Accessibility Statement from time to time. When we make changes:

We will update the "Last Updated" date at the top of this statement

We will post the revised statement on our website

Material changes will be communicated through appropriate channels

We encourage you to review this Accessibility Statement periodically.

11. Legal Disclaimer

This Accessibility Statement represents our good faith efforts to make our Services accessible. It does not constitute a legal warranty or guarantee of accessibility. We are committed to ongoing improvement and welcome feedback to help us achieve our accessibility goals.

Our accessibility efforts are based on the technical capabilities available at the time and industry best practices. As technology and standards evolve, we will continue to update our practices accordingly.

Thank you for helping us ensure our Services are accessible to all users.